Privacy policy

Collectable Living Privacy Policy
https://collectableliving.com/

About our privacy policy
Collectable Living cares a lot about your privacy. We therefore only process data that we need for
(improving) our services and handle the information we provide about you and your use with care
our services have collected. We never make your data available for commercial purposes
third parties.

This privacy policy applies to the use of the website and the services provided therein
Collectable Living. The effective date for the validity of these conditions is 18/12/2023, with publication
of a new version the validity of all previous versions expires. This privacy policy describes which data
collected about you by us, what this data is used for and with whom and under what circumstances
conditions, this data may possibly be shared with third parties. We will also explain to you how
we store your data and how we protect your data against misuse and what rights you have
regarding the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact, you
find contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it, which
security techniques we use and for whom the data is visible.

Online store software
Shopify
Our online store was developed with software from Shopify. Personal data that you provide for our purposes
services made available to us are shared with this party. Shopify has access to your data
to provide us with (technical) support, they will never use your data for any other purpose. Shopify
is obliged to take appropriate security measures based on the agreement we have concluded with them
to take. These security measures consist of the application of SSL encryption and a strong
password policy. Shopify is a certified processor of credit card data. Shopify uses
cookies to collect technical information relating to your use of the software, no
personal data collected and/or stored. Shopify reserves the right to delete any collected data
within your own group to further improve services. Shopify takes the
applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies, your
data may be processed in the United States.
Email and mailing lists

shoplift
EXAMPLE: Our website uses [PROVIDER], a third party that originates the e-mail traffic
of our website and handles the sending of any newsletters. All confirmation emails you receive
of our website and web forms are sent via the servers of [PROVIDER]. [PROVIDER] will be your
never use your name and email address for your own purposes. At the bottom of every email that is automated via our
website has been submitted, you will see the 'unsubscribe' link. If you click here you will no longer receive emails from our website
received. This can seriously reduce the functionality of our website! Your personal data will be passed on

[PROVIDER] stored securely. [PROVIDER] uses cookies and other internet technologies
that provide insight into whether emails are opened and read. [PROVIDER] reserves the right to remove your
to use data to further improve the services and, in this context, information with
to share with third parties.

antagonist
We use the services of antagonist for our regular business e-mail traffic. This party has
appropriate technical and organizational measures have been taken to prevent misuse, loss and corruption of your and ours
data as much as possible. antagonist does not have access to our mailbox and we handle all our
e-mail traffic confidential.
Payment processors

Mollie
We use the platform to process (part of) the payments in our online store
Mollie. Mollie processes your name, address and residence details and your payment details such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your
protect personal data. Mollie reserves the right to use your data to:
to further improve services and in this context share (anonymized) data with third parties.
All the above-mentioned guarantees regarding the protection of your personal data are also valid
applies to the parts of Mollie's services for which they engage third parties. Mollie saves your
data for no longer than is permitted by the legal periods.
Reviews
Shipping and logistics

sendcloud
EXAMPLE: If you place an order with us, it is our job to have your package delivered to you. We make
use of the services of [PROVIDER] to carry out the deliveries. It is necessary for that
we share your name, address and residence details with [PROVIDER]. [PROVIDER] uses this data
only for the purpose of executing the agreement. In the event that [PROVIDER] subcontractors
If you enable it, [PROVIDER] will also make your data available to these parties.
Invoicing and accounting

bookkeeping
EXAMPLE: We use the services of to maintain our administration and accounting
[PROVIDER]. We share your name, address and residence details and details regarding your order.
This data is used to administer sales invoices. Your personal data will be
sent and stored protected. [PROVIDER] is obliged to maintain confidentiality and will store your data
treat confidentially. [PROVIDER] does not use your personal data for purposes other than
described above.

External sales channels

Purpose of data processing
General purpose of the processing
We use your data exclusively for the purpose of our services. That is, the purpose of the
processing is always directly related to the order you place. We do not use your data for
(targeted) marketing. If you share data with us and we use this data for - other than your
request - to contact you at a later time, we will ask your explicit permission to do so. Your
data is not shared with third parties, other than for accounting and other administrative purposes
obligations. These third parties are all bound to confidentiality under the agreement
between them and us or an oath or legal obligation.
Automatically collected data
Data collected automatically by our website is processed for the purpose of our
to further improve services. This data (for example your IP address, web browser and
operating system) are not personal data.
Cooperation in tax and criminal investigations
In appropriate cases, Collectable Living may be held to comply with a legal obligation
sharing your data in connection with government tax or criminal investigations. In a
In such a case we are forced to share your data, but we will do so within the possibilities provided by the law
we offer to resist it.

Retention periods
We keep your data as long as you are our client. This means that we keep your customer profile until you
indicates that you no longer wish to use our services. If you let us know, we will do this
also regard it as a request to forget. This also means that we do not store your data for longer than two years
from the last moment of contact or transaction, unless there is a legal justification for this
is the basis. Based on applicable administrative obligations, we submit invoices to you
to store (personal) data, so we will keep this data for as long as the applicable period runs.
However, employees no longer have access to your client profile and documents that we receive in response
have completed your order.

Your rights
Under applicable Dutch and European legislation, you as a data subject have certain rights
regarding the personal data processed by or on behalf of us. We explain which ones below
these are and how you can invoke these rights. In principle, we aim to prevent abuse
copies and copies of your data will only be sent to your email address already known to us. In case you have the
If you wish to receive data at another e-mail address or, for example, by post, we will ask you to register
legitimize. We keep an administration of completed requests, in the event of a request to be forgotten
we administer anonymized data. You will receive all copies and copies of data in the
machine-readable data format that we use within our systems. You have the right to do so at any time
file a complaint with the Dutch Data Protection Authority if you suspect that we have collected your personal data
use wrong way.

Right of inspection
You always have the right to access the data that we process or have processed that relates to your person or
can be traced back to this. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a copy of all data with an overview of the processors at the e-mail address known to us
who have this data in their possession, stating the category under which we have this data
stored.

Right of rectification
You always have the right to access the data that we process or have processed that relates to your person or
can be traced back to this, to have them adjusted. You can make a request to this effect to our contact person
for privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation that the data has been changed at the e-mail address known to us.

Right to restriction of processing
You always have the right to process the data that we process that relates to your person or for that purpose
traceable. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
We will send you a confirmation to the e-mail address known to us that the data does not cancel the restriction
be processed longer.

Right to portability
You always have the right to access the data that we process or have processed that relates to your person or
can be traced back to this, to be carried out by another party. You can make a request to that effect to
our contact person for privacy matters. You will then receive a response to your request within 30 days. If your
If your request is granted, we will send you copies or copies of all data at the e-mail address known to us
about you that we have processed or that have been processed by other processors or third parties on our behalf. To all
In such a case, we will most likely no longer be able to continue the service, because the security
linking of data files can no longer be guaranteed.
Right to object and other rights
Where appropriate, you have the right to object to the processing of your personal data
by or on behalf of Collectable Living. If you object, we will immediately process the data
suspend pending the handling of your objection. If your objection is well-founded, we will send copies and/or
make copies of data that we process or have processed available to you and thereafter the processing will continue
to strike. You also have the right not to participate in automated individual decision-making or profiling
be subjected. We do not process your data in such a way that this right applies. Are you
If you believe that this is the case, please contact our contact person for privacy matters.

Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service.
We use this service to track and receive reports on how visitors use the website.
This processor may be obliged to provide access to this on the basis of applicable laws and regulations
facts. We have not allowed Google to use the obtained analytics information for other Google
services.
Third party cookies
In the event that third-party software solutions use cookies, this is stated here
privacy declaration.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, on this page you will always find the most
recent version. If the new privacy policy has consequences for the way in which we have already collected data
relating to you, we will inform you by e-mail.

Contact details
Collectable Living
Binnenhof 23 3069 KV Rotterdam Rotterdam Netherlands T (062) 092-7371 E collectableliving@gmail.com
Contact person for privacy matters
An Tran